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Medical Front Office Certificate Program

ID : 5964   
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This program has been designed for those interested in becoming a Medical Front Office/Medical Receptionist/Intake Coordinator. This class will prepare you to begin a rewarding career and to become an integral part of the medical office team.
Topics covered include:
  • Basic Medical Benefit Terms and Plans
  • Eligibility and Insurance Benefit Verification
  • Appointment Scheduling
  • Improving Telephone Skills
  • Patient Arrival, Check-In and Departure
  • Handling Medical/Office Forms
  • HIPAA/Patient Privacy & Confidentiality
  • Medical Terminology (specific to the front office)
This two-part course will be offered under the following format: Part one will be lecture, part two will be a home-study computer course (using your own computer) concentrating on computerized appointment scheduling and new patient set-up. Students are given one month to complete part two of this course.

Class Details

2 Sessions
Weekly - Wed, Thu

Aptos Main Campus

Kris Patterson 



Please read:  Please check the interactive college map to be sure you know where the classroom is located. - click on the buildings to see the room numbers! Don't forget that parking is enforced 7 days a week. You can buy a daily parking permit for $4.00 in any of the student parking lots from parking permit dispensers located in the lots. Daily permits are only good for the date of purchase. Permit dispensers only accept credit and debit cards, no cash. For detailed information about parking on campus please go to



Materials Fee:


Schedule Information

Date(s) Class Days Times Location Instructor(s)
4/25/2018 - 4/26/2018 Weekly - Wed, Thu 6:30 PM - 8:45 PM Aptos, Aptos Main Campus  Map, Room: 1605 Kris Patterson