Medical Front Office Certificate Program

This course is intended for students interested in becoming a Medical Front Office/Medical Receptionist, sometimes called the Intake Coordinator. This class will ensure you are prepared to begin a rewarding career and to become an integral part of the medical office team. Topics covered include: 

• Basic medical terms and plans 
• Eligibility and insurance benefits verification 
• Appointment scheduling (manual and computerized)
• Improving telephone skills 
• Patient arrival, check-in and departure 
• Handling medical and office forms
• HIPAA/Patient privacy and confidentiality and medical terminology (specific to the front office) 

Upon completing the Medical Front Office class, students will receive a Certificate of Completion from Cabrillo Extension and be added to the instructor’s database for potential job leads. 

A materials fee of $99 for course materials is NOT included in the registration fee. Material fees are payable directly to the instructor and are nonrefundable.