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Powerful Communication: Being Clear, Concise and Kind


Today’s workplace demands “fluency” in business communication. We must continually adapt our communication to the needs of various audiences including senior leaders, internal and external customers, co-workers and direct reports. No matter who the audience, we must always pay attention to the quality of our communication so that we are purposeful, clear, concise and kind.
In this course you will…
  • Learn a model of communication that will illuminate the critical importance of word choice.
  • Understand common barriers to communication.
  • Understand and apply 3 primary purposes of communication to enhance clarity.
  • Reduce wordiness and select the right words for the right occasion.
  • Learn a simple method for ensuring that we are striking the right balance between clarity and kindness. 
Class ID: 2148
CEU's: 0
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Fee: $54.00
Schedule Information:
DatesClass DaysTimesLocationInstructor(s)
9/30/2014-9/30/2014Daily 9:00 AM - 12:00 PMRoom: 1522 Michelle Waters 
Registration Closes On: September 30, 2014 11:59 PM

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Cabrillo College Extension | 831-479-6331