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Managing and Resolving Conflict

ID : 13420   
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Handling conflict constructively can build trust in your relationships and increase your credibility. It can also stimulate new and better ideas that keep your workforce engaged.  Effective conflict management stimulates a healthy feedback culture that encourages innovation and creativity. In this class you will:

  • Identify the costs and benefits of five responses to conflict
  • Learn about the cycle of conflict and a conflict resolution process
  • Practice resolving a workplace conflict

Class Details

1 Session(s)
Weekly - Mon

Aptos Main Campus

Jennifer Mount 



Please read:  Parking is enforced 7 days a week on the Cabrillo Campus. Please carefully read the signage in areas where you park. Daily parking permits are $4.00 and can be purchased in any of the student parking lots from parking permit dispensers. Daily permits are only good for the date of purchase. Permit dispensers only accept credit and debit cards, no cash.
For maps and detailed information about parking on campus, please visit the Maps and Parking webpage.



View Certificate Series Information

Schedule Information

Date(s) Class Days Times Location Instructor(s)
8/19/2024 - 8/19/2024 Weekly - Mon 09:00 AM - 12:00 PM Aptos, Aptos Main Campus  Map, Room: 1522 Jennifer Mount 

Other Class Offerings

Managing and Resolving Conflict
ID: 13421

08/22/24 - 08/22/24
Weekly - Thu
1 session


Jennifer Mount